Standard Chartered Bank’s ‘SC Mobile’ digital bank in Ghana opens new revenue streams

Standard Chartered Bank outperformed major local rivals such as Stanbic Bank and Fidelity Bank in areas such as digital, customer experience, and risk management to win best retail bank in Ghana in 2020. While lacking market competitiveness in its product stack in Ghana, it was voted among the best retail banks in digital channels in Africa and among the most helpful retail banks in its COVID-19 response in the BankQuality Africa Customer Survey

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